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A common carrier accident is a collision that involves a motor vehicle that provides transportation services for hire.
When you step onto a bus, hail a rideshare, or board a train, you’re putting your trust—and your safety—in the hands of a common carrier. These companies and drivers are legally required to exercise the highest degree of care to protect passengers and the public. When they cut corners or act carelessly, the results can be life-changing.
Common carrier accidents often involve high-impact crashes, serious injuries, and deep-pocketed companies who fight tooth and nail to avoid liability. If you or a loved one suffered injuries in an accident involving a common carrier in Illinois, call our motor vehicle accident lawyers at Strong Law Offices in Peoria at 309-393-2928. We’ll make sure all liable parties are held accountable for your losses.

Common carriers include a wide range of for-hire transportation services:
To qualify as a common carrier, the transportation service must be available to the public and offered for hire. Rideshare drivers may qualify depending on employment status and level of control the platform exerts over them.
Unlike ordinary drivers, common carriers must exercise the highest degree of care for passengers and cargo. This legal duty includes maintaining safe vehicles, properly training employees, complying with all applicable safety laws, and warning passengers of known hazards.
If a common carrier violates this duty by ignoring mechanical issues, hiring unqualified drivers, or failing to warn about turbulence or unsafe conditions, it can be held financially responsible for resulting injuries.
When common carrier accidents occur, drivers and the companies they work for may be held liable for victims’ medical bills, lost wages, and pain and suffering. To establish liability, injury victims generally must prove:
Liability typically applies only when the carrier is “on the clock.” If an off-duty employee causes a crash, the employer may not be responsible.
Common carriers are also not responsible for unforeseeable events, like sudden weather changes or unavoidable obstacles, unless they failed to prepare or respond reasonably.
Some common carriers, such as passenger planes and trains, operate under the authority of a regulatory body that sets standards for passenger safety and other passenger concerns. By law:
Airlines must comply with FAA rules
Trains follow Federal Railroad Administration guidelines
Interstate carriers fall under the U.S. Department of Transportation
Local buses, taxicabs, and rideshares are usually governed by state law
When regulatory standards apply, failing to warn passengers about a dangerous condition can expose carriers to legal action for accidents and resulting passenger injuries. For example, if a pilot fails to warn passengers of turbulence by failing to turn on the fasten seat belt warning, the airline may face common carrier liability for a passenger’s injuries.
If a passenger isn’t warned of danger, common carrier liability comes down to whether a reasonably careful operator would or should have known about the dangerous condition. Commercial airlines and trains may be sued for injuries caused by failing to exercise reasonable care and diligence to protect passengers or violating federal violations. Exercising reasonable care is a key factor in commercial carrier injury cases.
Public transportation carriers have a duty to warn passengers of known dangers that exist in the type of transportation they operate. For example, buses must warn passengers of possible injury from standing in an aisle while the bus is moving. However, if a passenger can reasonably see that injury may occur, the carrier may not be liable or may be only partially liable for accidents and injuries.
When a passenger is injured in a common carrier accident, he or she must prove that the company or operator was negligent, and that injuries resulted from that negligence. If a bus passenger falls when the bus swerves to avoid a pedestrian or stops suddenly when a child runs into the street, this does not constitute driver negligence. However, if the bus driver is intoxicated or talking on a cell phone or to a passenger when an accident occurs, the driver may be found negligent and be held responsible for passenger injuries.
Common carriers typically respond quickly to accidents that involve passengers. However, drivers or passengers injured in other vehicles may find that the legal process is delayed because they have to fight large companies.
Because public transportation companies are regulated by federal or state agencies, special laws apply to claims brought against them. The statute of limitations for these injury claims may differ from other types of injury claims, and deadlines can vary from state to state. A lawyer experienced in common carrier accidents can help advise of deadlines after reviewing your claim. In addition, most states have caps or limits for injury claims against state or municipal agencies.
Although statistics show that common carrier accidents occur less frequently than passenger vehicle accidents, common carrier accidents are usually catastrophic. When you’re injured in a common carrier accident, you’ll likely be going up against large companies or entities that will perform their independent investigations to prove liability.
The carrier’s representatives or insurance adjusters will be looking for information that can reduce or eliminate the carrier’s responsibility to pay an injury claim. The evidence you and your personal injury lawyer collect will be key in showing the common carrier’s liability for your accident and injuries.
Here’s what to look for:
Prompt medical treatment proves you took the injury seriously. Keep records of all tests, diagnoses, prescriptions, follow-ups, and out-of-pocket costs. Photos of injuries can help illustrate your pain and the recovery process.
Airplanes, trains, trucks, and many buses now carry electronic devices that record crash data. These logs can show the vehicle’s speed, braking, mechanical problems, and driver activity at the time of the accident.
Recurring mechanical problems or skipped safety checks can reveal a pattern of negligence. For example, if inspection records show worn brake pads that weren’t replaced, the company could be held responsible.
Reconstruction experts, engineers, safety professionals, and regulatory consultants can offer technical analysis to prove how the carrier’s failures led to your injury.
Passengers, pedestrians, or nearby drivers may have seen the crash happen—or seen signs of negligence, like a distracted or intoxicated driver.
Photos of the accident scene, vehicle damage, signage (or lack thereof), and road conditions can corroborate your version of events and counter the carrier’s narrative.
Driver logs, training history, and disciplinary actions can reveal fatigue, recklessness, or disqualifying behavior. If a company knowingly employed an unfit driver, it may face direct liability.

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