17 Jan, 2023

What Not to Say to a Bloomington Workers’ Comp Claims Adjuster

Author Todd A. Strong

After an on-the-job injury, knowing what not to say to a Bloomington workers’ comp claims adjuster can be just as important as knowing what to say. If you have been injured at work and are seeking compensation, you will likely have to speak to a workers’ comp claims adjuster. He or she may discuss with you the circumstances of your accident, specifics relating to your injury, and details regarding your progress. 

In general, it is best to avoid making any type of recorded statement until you have talked to an Illinois workers’ compensation lawyer.

shot of word worker's compensation
shot of word worker's compensation

What Is a Workers' Comp Claims Adjuster?

A workers' compensation claims adjuster is the person assigned to your workers’ compensation case that is responsible for evaluating your claim, negotiating a settlement, and resolving your workers' compensation claim. The adjuster will likely investigate your claim to determine the validity of the injury and the extent of the employer's liability. The adjuster will also negotiate with employees and medical providers to reach a fair settlement, and approve or deny payment of benefits to the injured worker. 

The goal of a workers' compensation claims adjuster is to resolve claims efficiently and fairly, while also protecting the financial interests of the employer. A Bloomington workers’ comp attorney can help you understand what workers' compensation investigations look for.

What You Should Not Say to a Bloomington Workers' Comp Claims Adjuster

When you speak to a claims adjuster, be mindful of what you say, as some statements may harm your case. Some things you should not to say to a workers' comp claims adjuster in Bloomington include:

Don't Exaggerate Your Injuries

Exaggerating your injuries to the claims adjuster may result in the denial of your claim. The adjuster will thoroughly investigate the claim and if he or she determines that you have exaggerated your injuries, your claim may be denied based on misrepresentation of your injuries or other such reasons.

Don't Admit Fault or Guilt

Avoid making any statements that could be interpreted as an admission of fault or guilt, even if you believe you were partially responsible. Admitting fault may result in the denial of your claim. The claims adjuster may use your admission of fault to prove that you are responsible for your own injuries.

Don't Downplay Your Injury

Do not minimize the extent of your injury or the impact it has had on your life.

Do Not Agree to or Sign Anything Without Legal Advice

Do not sign any documents or agreements without first seeking legal advice from an attorney experienced in workers’ compensation.

Things to Say to a Claims Adjuster  

While there are several things you will need to avoid saying to a workers’ comp claims adjuster, you may also wonder what things you should say. Prior to speaking with a claims adjuster, it is a good idea to get advice from an experienced workers’ comp attorney in Bloomington to review what you plan to say. 

It is important to remain professional and courteous in your interactions with the adjuster, even if you disagree with his or her decisions or actions. You should provide clear and accurate information to the claims adjuster. Be honest and accurate when answering the adjuster's questions, providing information, and filling out forms. You should explain the nature and extent of your injuries and how they affect your ability to perform your job duties. If you don't understand something the adjuster is asking or saying, don't hesitate to ask for clarification.

Keep a record of all of your interactions with the claims adjuster. This record should include dates, times, and the topics discussed. If you are unsure about the process, your rights, or the status of your claim, consider seeking legal advice from an attorney experienced in workers' compensation cases.

What Is Workers’ Compensation?

Workers' compensation, also known as workers' comp, is a type of insurance that provides financial benefits and medical treatment to employees who have suffered work-related injuries or illnesses. Workers’ comp protects employees by providing them with support and compensation in case of a workplace injury or illness. 

The amount of compensation that an employee is eligible for depends on the severity of the injury or illness and can include coverage for medical expenses, rehabilitation, and lost wages. In some cases, workers' compensation may also provide death benefits to the families of employees who die as a result of work-related incidents.

One of the key advantages of workers' compensation is that it provides a quick and efficient way for employees to receive benefits in the event of a workplace injury or illness. Rather than having to go through the lengthy and often complicated process of filing a lawsuit, employees can simply file a claim with their employer's workers' compensation insurance provider. This can be especially important for employees who need immediate access to medical care and financial support.

Another important benefit of workers' compensation is that it provides employees with a sense of security and peace of mind. Knowing that they have support and financial assistance in case of a workplace injury or illness can help employees feel more confident and secure in their jobs. This can lead to increased job satisfaction and a more productive workforce.

How to File a Workers’ Comp Claim in Illinois

If you have been injured on the job in Illinois, there are several steps you will want to take. These steps include:

  1. Reporting the injury to your employer: You must inform your employer of the injury as soon as possible, but no later than 45 days after the injury occurred. Your employer is responsible for filing the necessary reports with the Illinois Workers' Compensation Commission.
  2. Seeking medical treatment: You should seek medical treatment for your injury as soon as possible. The medical provider should complete a Report of Injury form and send it to the Illinois Workers' Compensation Commission.
  3. Filing a claim with the Illinois Workers' Compensation Commission: You can file a claim with the Commission by completing a Request for Hearing form, which is available on their website or from their office. You must file the claim within three years of the date of injury.

What Are the Four Types of Workers’ Compensation Benefits?

Workers' compensation insurance is a type of insurance that provides benefits to employees who are injured on the job. There are four main types of worker’s compensation to which you may be entitled. An Illinois Workers’ compensation lawyer can help you understand what type of compensation you are likely to receive, depending on your unique situation. The four main types of worker’s compensation benefits are:

  • Medical benefits
  • Lost wage benefits
  • Vocational rehabilitation benefits
  • Death benefits

What Are Workers’ Compensation Medical Benefits?

Workers' compensation medical benefits are a type of benefit provided to employees who are injured on the job that covers the cost of medical treatment related to the work-related injury. These benefits cover the cost of doctor visits, hospital stays, medication, surgery, and other forms of medical care. 

If your injury requires long-term care, such as physical therapy, this should also be covered by workers’ compensation. Workers' compensation medical benefits are usually provided without a limit on the amount that can be claimed, meaning that the employee can receive all the medical treatment he or she needs to fully recover from his or her injury.

What Are Workers’ Compensation Lost Wage Benefits?

Workers' compensation lost wage benefits are payments made to an employee who has been injured on the job and is unable to work. These benefits are intended to replace a portion of the wages the worker would have earned if not for the injury, and are typically paid as a weekly or bi-weekly income, with the amount depending on state laws and the worker's income before the injury. The goal of lost wage benefits is to help the injured worker financially while they recover from their injury and return to work.

The amount of compensation you can receive for lost wages is calculated based on the extent of your injury and your average weekly wages prior to being injured. The Social Security Administration classifies work-related injuries into four different categories. These categories are:

What Are Workers’ Compensation Vocational Rehabilitation Benefits?

Vocational rehabilitation benefits are benefits provided to injured workers to help them return to work after a job-related injury or illness. These benefits are intended to provide support and resources to help the worker recover from his or her injury and either return to his or her previous job or find new employment if necessary.

Examples of vocational rehabilitation benefits can include job training, job placement services, education and skill development, and rehabilitation services such as physical therapy. The goal is to help the worker regain their earning capacity and become self-sufficient again.

What Are Workers’ Compensation Death Benefits?

Workers' compensation death benefits are payments made to the surviving family members of a worker who died as a result of a job-related injury or illness. These benefits are intended to provide financial support to the surviving family members and help them through the difficult period following the worker's death. In Illinois, a beneficiary is entitled to 66% of the worker’s average weekly wages during the 52 weeks prior to the worker's death. These benefits are paid for up to 25 years or up to $500,000. Beneficiaries may also receive compensation for funeral and burial expenses for the deceased worker.

Things You Should Do After Filing a Workers’ Compensation Claim

There are several other things you should do while your workers’ compensation claim is pending. First, you should make sure that you follow your doctor’s orders and attend all of your medical appointments. If you have been given medical treatment, it is important to follow your doctor's orders. Failure to follow doctor's orders may result in the denial of your claim. The claims adjuster may argue that if you were truly injured, you would have followed your doctor's orders.

You will need to avoid discussing the details of your injury with others, as this information could be used against you. The claims adjuster may try to use the information against you to prove that you were not as injured as you claim to be. It is best to keep the details of your injury to yourself or your doctor. 

You should also avoid posting about your injury or your claim on social media. This information could also be used against you. The claims adjuster may use your posts to prove that you are not as injured as you claim to be. Additionally, avoid posting pictures or videos of yourself engaging in activities that you claim to be unable to perform due to your injury.

By following these guidelines, you can ensure that your workers' compensation claim is handled smoothly, and you receive the benefits you are entitled to.

What to Do If Your Workers’ Compensation Claim Is Denied

If your workers’ comp claim is disputed, you may be required to attend a hearing before an arbitrator. The arbitrator will consider the evidence and make a decision on the claim. If you disagree with the decision of the arbitrator, you have the right to appeal the decision to the Illinois Workers' Compensation Commission. There are many reasons that a claim to be denied, such as:

  • Failing to report your injury in a timely manner
  • Failing to provide medical records
  • Your employer disputes the claim
  • You did something to contribute to your injury
  • Failure to comply with doctor’s orders for treatment

If your workers’ comp claim is denied, you may want to consult an Illinois workers’ comp lawyer, who can not only explain what not to say to a workers' comp claims adjuster but also help you appeal the decision and get the benefits you need.

About The Author

author-bio-image
Personal Injury Lawyer Todd A. Strong Illinois workers’ compensation and personal injury lawyer Todd A. Strong is the founder of Strong Law Offices in Peoria, Illinois. Todd brings considerable legal knowledge, experience, and skill to the table to ensure injured victims throughout the state are treated with respect, dignity, and fairness.
Years of Experience: More than 20 years
Illinois Registration Status: Active
Bar & Court Admissions: Illinois State, 1994
U.S. District Court, Central District of Illinois, 1994
U.S. District Court, Northern District of Illinois, 2022
U.S. District Court, Southern District of Illinois, 2023
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About The Author

author-bio-image
Personal Injury Lawyer Todd A. Strong Illinois workers’ compensation and personal injury lawyer Todd A. Strong is the founder of Strong Law Offices in Peoria, Illinois. Todd brings considerable legal knowledge, experience, and skill to the table to ensure injured victims throughout the state are treated with respect, dignity, and fairness.
Years of Experience: More than 20 years
Illinois Registration Status: Active
Bar & Court Admissions: Illinois State, 1994
U.S. District Court, Central District of Illinois, 1994
U.S. District Court, Northern District of Illinois, 2022
U.S. District Court, Southern District of Illinois, 2023